Terms & Conditions

1. DEFINITIONS

  • "You and Your" means the person viewing this website and the person requesting Nonie’s Floristry products/services.

  • "We, Our and Us" means Nonie’s Floristry and each of its employees and subcontractors.

  • "Subcontractor" means any person or company arranged to provide Delivery Services for the Goods/Services and his/her/its employees, agents and subcontractors.

2. TERMS OF USE

  • These Terms and Conditions govern the use of www.noniesfloristry.com.au and the purchase of any goods from it.

  • Please note that by using this website you agree to be bound by its terms, conditions, disclaimers, and limitations of liability. You also acknowledge that you have read and understood these Terms and Conditions. We reserve the right to amend or update this information at any time without providing notice.

3. ORDER CONFIRMATION

  • You are responsible for examining and confirming that you are satisfied that all details and specifications of your order are accurate and appropriate including without limitation measurements, dimensions, product features, and delivery.

  • We strive to meet your expectations. In the event that you are not satisfied with the product, please notify us within 24 hours of delivery. We will evaluate the situation on a case-by-case basis and may offer a suitable resolution at our discretion.

  • We do not take responsibility for goods that have been damaged after delivery because of poor handling or storage.

 5. PAYMENT

  • All payments are non-refundable.

 6. AVAILABILITY AND VARIATIONS

  • We will do our absolute best to supply exactly what is displayed in the images exchanged or discussed, however due to variances in the weather and seasonal availability of some flowers, we cannot guarantee availability, exact colours or shades.

  • In the event that we need to substitute any flowers for you, we will use our judgment and select the next best option for you. 

 7. HIRE

  • If you hire an item from us, you are required to pay an additional deposit amount, which is refunded to us once the item/s of hire is returned to us.

  • It is your responsibility to return the item/s of hire to us within 2 days after your event date. Otherwise, your deposit will not be refunded.

  • Any breakage or damages to the item/s of hire must be paid for in full. All silk flowers are hired items. 

 8. DELIVERY

  • ​​It is your obligation to provide the correct and complete delivery address details at the time of ordering. Should you provide the wrong address, you will be charged an additional fee for the re-delivery.

  • To avoid these costs, please carefully consider the delivery address you provide.

  • Without limiting the operation of the Terms and Conditions, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation or refund of an order.

 9. INTELLECTUAL PROPERTY

  • All content on this website, including but not limited to text, images, graphics, logos, and software, is the property of the website owner and is protected by intellectual property laws. You may not reproduce, distribute, modify, or exploit any content without prior written permission from the website owner.

10. USE OF WEBSITE

  • You may use this website for personal and non-commercial purposes only. You agree not to engage in any activities that may disrupt or interfere with the proper functioning of the website or infringe upon the rights of others.

11. ACCURACY OF INFORMATION

  • While we strive to provide accurate and up-to-date information on this website, we do not warrant the completeness, reliability, or accuracy of any content. You acknowledge that any reliance on the information provided is at your own risk.

12. LIMITATION OF LIABILITY

  • In no event shall we be liable for any direct, indirect, consequential, or incidental damages arising out of your use or inability to use this website, even if we have been advised of the possibility of such damages.

13. PRIVACY POLICY

  • Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

14. MODIFICATION OF TERMS

  • We reserve the right to modify or update these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes.

By continuing to use this website, you indicate your acceptance of these Terms and Conditions.